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Do I have to download QuickBooks online?
There is no need to download QuickBooks Online because it is connected to the cloud, which means you can access QuickBooks Online from any device with an internet connection. You can download the QuickBooks Online mobile app from the Google Play Store or Apple App Store.
Can I upgrade between plans?
Yes, you can upgrade to another plan from any version of QuickBooks Online.
I use QuickBooks Desktop. How do I know if QuickBooks Online is right for me?
QuickBooks Online is great for businesses who need access to their business data from anywhere and real-time collaboration. You can move your books to Quickbooks Online to take advantage of automatic data backup, live insights from your accountant, automated workflows to reduce errors and increase efficiency, and reports that are tailored according to your business needs. Sign up for QuickBooks Online on this page or call 1-833-207-4671 to hear about a limited-time offer.
Do I have to pay extra for Intuit mobile apps?
No. QuickBooks comes with free mobile apps that help you run your business on the go—anytime, anywhere.
I'm switching from another payroll provider. Can you transfer my payroll data?
We'll transfer your data for you with QuickBooks Payroll Elite. With QuickBooks Payroll Premium, you'll transfer your own data but we'll review to make sure everything is correct.
What's included in QuickBooks Live Expert Assisted?
Quickbooks-certified bookkeepers are available to give you guidance and answer questions you have on topics like:
You can request a callback anytime when you need a little extra help. Bookkeepers are available Monday - Friday 6AM - 6PM PT.
What's not included in QuickBooks Live Expert Assisted?
Live Expert Assisted doesn't include cleanup of your books or a dedicated bookkeeper reconciling your accounts and maintaining your books for you. Live Expert Assisted also doesn't include any financial advisory services, tax advice, facilitating the filing of income or sales tax returns, creating or sending 1099s, or management of payroll.